FAQ's

If you have other questions, please just send it to info@penstar.com.
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  • Why Penstar Jewelry Is So Cool 😎✨
  • How to Use Penstar Jewelry 🔄✨
  • For the More Serious Questions! 🤔😎

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Why Penstar Jewelry Is So Cool 😎✨

Penstar earrings are designed to let you change your style in seconds. Swap beads, mix colours, create new combinations, and match your earrings to your outfit, mood, or personality.

Build your look bead by bead

One set of earrings can be customized so many ways instead of buying many different sets to match the color of your outfit. What a money saver! Imagine you have a red dress and a beautiful set of sterling silver danglies encrusted with blue gems or beads! But that particular shade of blue does not match your red dress so you can't wear the danglies! All good, because Penstar Jewelry solves that problem. All you have to do is quickly and easily change the shape, number and color of beads in your Penstar earrings to match your red dress the way you like it!

One pair. Endless possibilities.

Penstar's interchangeable bead system has been developed over a period of years and was designed to give jewelry lovers a new way to personalize their look. Penstar Jewelry has two jewelry patents and one more is pending.

Penstar Jewelry thrives on innovation to give you more customizing options

Yes, absolutely. Loads of fun can be had by yourself or with friends creating different bead combinations to match your mood or whatever you are planning to wear. Yes, you can have hours of fun mixing and matching Penstar Jewelry!

Styling Ideas

Hours of non-stop fun!

We have been warned it might be 😉 Once you discover how easy it is to change your style, one pair can quickly become a collection.
"The Penstar Journey"

Step 1: Choose your style

Pick your favorite Penstar base.

Step 2: Build your collection

Add beads that match your personality.

Step 3: Create your look

Change colours, mix combinations, and make it yours.

Step 4: Start again tomorrow 😉

How to Use Penstar Jewelry 🔄✨

We have a whole section dedicated to demonstrating how our interchangeable beads jewelry system works. It's so quick and easy to change the beads and customize your look your way:

  • Click the link below to see video demos on how to quickly and easily change the beads in your jewelry pieces.
Product Tutorials
Jewelry Styling Ideas

Change the beads. Change the look.

Maintaining your Penstar Jewelry pieces is easy. For some fast and easy tips click the link below:

Product Care

One pair. Endless looks.

No way! That's the magic of Penstar. Instead of buying many pairs of earrings, you can use your collection of beads and create countless combinations within one set of earrings. However, you can buy all of our collection if you like! and make countless style and color choices with each different set of Penstar earrings.

Click for some great Styling Ideas

Build your look bead by bead

Change your beads to match your outfit—instantly!

Absolutely. That is one of the fun parts!

Create your own combinations:

  • classic and elegant
  • bright and colourful
  • seasonal styles
  • matching outfits
  • “mood of the day” looks

Click for some great Styling Ideas

Build your first combination at Penstar.com

Pretty much any beads that are a suitable size and light weight. Beads with a drilled hole from 0.8mm to 1.5mm works well. Small and large beads of various shapes and sizes can easily be added and removed from your jewelry pieces

See Styling Ideas for some awesome videos and images showing just a few of the almost unlimited types, shapes, sizes and colors of beads you can have fun changing!

For the More Serious Questions! 🤔😎

We've got you covered and want you our valued customer to be delighted with your Penstar Jewelry purchase.

For your peace of mind see our policy for returns, refunds and exchanges.

For full details, please see our Returns & Exchanges Policy.

Again, we've got you covered with our product warranty.

For full details, please see our Penstar Jewelry Warranty.

Penstar Jewelry is hand assembled in Australia from prefabricated components such as sterling silver earring hooks, sterling silver wire and sterling silver tube.

For full details, please see our In-House Product Assembly.

We are located in Brassall which is a suburb of Ipswich in Australia.

Penstar Jewelry does not sell directly from our office but sells online with our penstar.com ecommerce business.

Each set of Penstar earrings or other jewelry items comes with a small selection of beads to get you started creating your own designs. But we do not sell beads separately. Beads are sold everywhere so you can purchase your favorites from many different suppliers.

Please share your designs with us, we'd love to see what you come up with!
For More Questions ➜ Contact Support