100% Guarantee

Our 100% customer guarantee is closely related to our Returns, Refunds & Exchange Policy. We stand behind every jewelry item we sell and want you to be truly delighted with your purchase. If you are not 100% satisfied with your purchase, you may return it in its unworn, original condition within 30 days, for a full refund or exchange - no questions asked!

Our ecommerce platform is this Shopify store that includes using the built-in Shopify Payments gateway, which is a PCI-compliant service that handles sensitive data securely. This is enhanced by features like SSL encryption and 3D Secure authentication, which customers experience during checkout as an additional layer of verification to protect their transactions and provide peace of mind. 

• SSL encryption: All Shopify stores automatically have an SSL certificate, which encrypts data transmitted between the customer's browser and the store, making it unreadable to unauthorized parties.
• SSL payments: As a built-in feature, it is a secure, PCI-compliant payment gateway that handles the storage and processing of credit card information, taking the burden of compliance off the store owner. 
• 3D Secure authentication: For customers in regions where it's required, Shopify automatically prompts them to provide an extra verification step (like a one-time code) to confirm their identity, adding a strong layer of security.
• PCI DSS compliance: Shopify itself is certified as Level 1 PCI DSS compliant, meaning it adheres to the highest standards for protecting cardholder data, which extends to all stores on its platform.
• Fraud analysis: Shopify includes built-in tools to analyze and flag potentially fraudulent transactions, adding another layer of security for the merchant and customer.
• Tokenization: This process replaces sensitive card data with a unique token, so the actual card number is not stored on the merchant's servers.